Sign in, codes and passwords
Sign in with a password or an emailed code, and reset a forgotten password.
Sign in with your email and password. The same login works in the app and the portal.
No password, or forgot it? In the app, enter your email and choose Email me a sign-in code. On your iPhone, tap the button in the email to open the app signed in, or type the code from the email into the app. On a computer, the button signs you in to the web portal. In the portal, choose Email me a sign-in link.
To set a new password, enter your email and choose Forgot password. The button in the email opens a page where you choose the new password, on your phone or a computer. Then sign in with it in the app.
Already have a login? If you choose Invited to a team? Create your login with an email that already has one, the app signs you in with the password you typed, or asks you to sign in.
Signed in, but no team? The app says so when nobody has invited your email yet. Ask your admin to invite that exact address, then choose Check again. If they sent you an invite link another way, paste it on the same screen and choose Join the crew. Signed in with the wrong email? Choose Sign out and use the invited one.
Emails come from your company's name via Field Ops CRM. If one doesn't arrive within a few minutes, check spam, then ask your admin to confirm the address on your invite.